What I do requires deep focus and uninterrupted concentration, which means I keep notifications off and check email once a day. I may not reply immediately, but I do read carefully.
My lens servicing fee starts from USD 210 + USD 60 insured shipping for a full disassembly and rebuild. I do not do partial service, quick fix, cosmetic restoration, or lens recoating. If the lens in question is not made in USSR, there is a 99% chance that you won’t receive a reply.
If you’d like the best chance of a thoughtful reply, please include as much relevant information as possible in one email. If you have follow-up questions, feel free to outline them in the same message (for example: if yes, then… / if not, then…).
If photos or videos are relevant, clear images from multiple angles and steady footage are always helpful.
Order related e-mails will receive a reply within 24 hours.
Inquiries about a lens or modification not listed on the product page will not receive a reply.
Inquiries about “How to fix my lens” will not receive a reply.
The following e-mail address is not a substitute for my blog posts, YouTube videos, product page, Google search, or YouTube search.
You can reach me at hello@dwaynefoong.com